The UK Gambling Commission (UKGC) has launched a 16-week consultation aimed at tightening regulations on gaming machines, with a strong focus on consumer protection and responsible gambling. Running from January 29 to May 20, 2025, the consultation invites input from industry stakeholders, players, and the public on proposed changes that could reshape the gambling landscape in Britain.
Stricter Standards on the Table
The UKGC’s proposed measures focus on making gaming machines safer and more transparent for players. Among the key changes under consideration:
- Players would have the option to set time and monetary limits to help manage their gambling sessions.
- Gambling machines would display net position and session duration, ensuring users have a clearer view of their spending.
- Integrated safer gambling messaging would be included to promote responsible play.
In addition, the regulator is planning to simplify existing technical standards, consolidating 12 different requirements into a single, more comprehensive framework. The goal is to align land-based machine rules with remote gambling and software technical standards, reducing regulatory complexity.
Industry Weighs Cost vs. Consumer Protection
One of the most pressing questions surrounding the proposed changes is the financial impact on gambling operators. Tim Miller, Executive Director for Research and Policy at the UKGC, acknowledged the challenge of balancing consumer safety with industry feasibility.
“We recognize that regulatory changes impacting the design of machines can come with considerable costs,” Miller said. “We encourage stakeholders to provide evidence that will help assess whether the benefits to consumers are proportionate to the costs involved.”
The UKGC is calling on gambling businesses, test houses, and members of the public to provide their input. Operators are expected to push back against certain requirements, particularly those that could lead to costly modifications in gaming machine software and hardware.
A Wider Gambling Reform Push
This consultation is part of the UK government’s broader Gambling Act Review, a process set in motion with the publication of the Gambling White Paper in April 2023. The white paper recommended several major reforms aimed at modernizing regulations in response to growing concerns over gambling-related harm.
Some of the key reforms already introduced include:
- Online slot stake limits: Aimed at preventing excessive losses, limits were imposed on online slot bets.
- A statutory levy: Gambling operators are now required to contribute to funding research, education, and treatment for gambling addiction.
- Affordability checks: Stricter financial checks have been put in place for high-spending online gamblers to curb reckless betting.
In addition, as of January 2025, the UKGC has banned turbo and slam-shot features that accelerate gameplay. It also prohibited celebratory sounds and visuals for wins that do not exceed a player’s original stake, in an effort to prevent misleading feedback about payouts.
Frustration Over Slow Progress
While the UKGC continues its regulatory efforts, not everyone is satisfied with the pace of change. Some lawmakers and campaigners believe the gambling industry has been given too much time to adapt, allowing harmful practices to persist.
Carolyn Harris, chair of the gambling-related harms All-Party Parliamentary Group (APPG), has been particularly vocal in calling for urgent action. “We don’t need more consultations. We need swift action and immediate implementation of the proposals,” she said in April 2024.
The UKGC, however, maintains that thorough consultation is necessary to ensure that new rules are effective and proportionate. The regulator argues that hasty regulations could lead to unintended consequences, particularly if they push players toward unregulated markets.
What Comes Next?
Once the consultation period ends on May 20, 2025, the UKGC will review the responses and determine the final set of rules. If implemented, the changes could reshape how gaming machines operate across Britain.
For now, industry leaders, campaigners, and consumers alike will be watching closely, waiting to see whether the UKGC’s proposals become law—or if further delays push meaningful reforms further down the road.
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